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Cancellation Policy

NutriBlaze ensures that your order is safely delivered to you within the promised delivery timeline. However, if you have ordered a wrong product you may cancel the order through your NutriBlaze Account (we will refund the amount after deducting the payment gateway processing charges of 7% of invoice value. Cancellation is not possible after the parcel has been dispatched already).

If it is a Prepaid Order, the amount will be refunded to you in accordance with our Refund Policy. A cancellation request cannot be made after your order is dispatched or you have to cancel the order within 24 hours of ordering.

Orders received during “SALE OFFERS” & “DEAL OF THE DAY” are not cancellable or replaceable.

 

Order Cancellation by NutriBlaze
Under some rare situations, NutriBlaze or any of our sellers can also raise an order cancellation request. These situations could be –

  • Restrictions on the number of products you can order, as per Terms & Conditions of any Offer/Discount
  • Incorrect pricing or description of the product
  • Payment fraud suspicion by our Credit & Fraud Avoidance Department
  • Incorrect or Incomplete Buyer’s Address
  • Non-serviceability of Buyer’s address by our courier partners or sellers of the *Order Transfer Marketplace

Incase your payment is deducted from your bank account/card and your order status is “Failed”, kindly contact us on our customer support number or write to us on: care@nutriblaze.in with Transaction ID (which you will get by sms incase of a successful payment) and we will resolve the issue as soon as possible.

*In case of order cancellation by NutriBlaze due to the non-availability of the product, we would transfer your order to another seller, who can fulfill your requirement. If your order is not fulfilled by NutriBlaze after your payment has been done, the paid amount will be refunded to you, in accordance with our Refund Policy. We will notify you at your registered email address if an order cancellation happens due to any reason.
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